Courses

Selecting high performance staff members

General duration

1 day

Target group

Did you know that 30 percent of managers would not re-employ their most recent new recruits? They admit that somehow they got it wrong in the selection process. If you get it wrong it can cost twice the person’s salary reflected in wasted training time, poor customer service, increased learning curve, mistakes in production, and your existing team becoming de-motivated and resentful. Have you ever:

• made a bad employment decision?
• gone with your gut feel and hoped that it would turn out ok?
• wondered what to ask next?
• wanted other selection techniques that go deeper than the interview?

If you answered yes to any of these questions, this workshop is for you.

Learning objectives

At the completion of this course participants should be able to:

• follow a systematic process of selection
• prepare behavioural questions and other assessment which address the key selection criteria
• work as part of a selection panel to assess and integrate data from candidates
• structure interviews and probe candidates to gain as much information on the selection criteria as possible
• be more objective in evaluating selection criteria
• write objective evidence-based reports
• provide feedback to unsuccessful applicants.

Course content

This course includes:

• identifying skills and competencies for the job
• choosing the best selection techniques: work tests, work samples, observed tasks
• developing the right questions to address the selection criteria
• legal considerations
• structuring the interview
• checking referees
• evaluating candidates accurately
• practice interviews
• integrating Information and making the selection decision
• feedback to the unsuccessful candidates
• inducting and engaging your new employee.