Courses

Our courses

We tailor all our courses to your needs and we deliver them on your premises. We can accommodate up to 16 people on each course for a set daily fee making our training very cost effective for you.

We offer a wide range of courses and can either:

• tailor one of these to suit your content and time requirements, or
• develop a new one for your unique needs

Click on the title to see a description

• Leadership

  Introduction to supervision The emerging manager The proactive leader Performance management Delivering daily feedback Leading with emotional intelligence Creating High Performance Teams

• Writing skills

  Business writing skills Writing a letter and emails Writing reports Writing bids and tenders Editing skills

• Presentation skills

  Creating high impact presentations Train the trainer

• Customer service

  Exceptional customer service Outstanding internal customer service Leading high performance customer service teams Managing complaints effectively Professional telephone techniques Dealing with difficult customers

• Selection and recruitment

  Selecting high performance staff members

• Personal organisation

  Time and stress management

• Communication skills

  Communication skills

• Finance

  FUNdamentals of finance

• Project management

  Advanced Project Management Project Management Fundamentals