Writing a letter and emails
General duration
1 day
Target group
This program will highly focus on the preferred format and style of written documentation required by organisation. The facilitator will speak with your representatives to determine required formats, structures and any style guides established within the business The facilitator will also send a pre-course questionnaire to participants asking them to submit three pieces of writing they have recently prepared.
From this material, the facilitator:
- assesses their writing ability
- gains a thorough understanding of the written work they prepare, and
- extracts examples for use as training material within the program.
This personalises the program and learning points become more relevant and specific to the participants. Participants use their own work as examples and training material.
Learning objectives
At the completion of this program, participants will be able to write documents which are clear, concise, complete and correct, and in the format required by the organisation.
Course content
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Communicating in business
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The composing process
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Techniques to increase comprehensibility:
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Writing emails
Writing letters
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Contact us
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Meet the
team
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John Leijon
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Cherry Birch
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Justine Coleman
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Monique Richardson
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Glenda May
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Lynne Hayward
